When commercial floor-care equipment is needed, timing matters just as much as performance.
ONYX has built a coast-to-coast fulfillment and support network designed to do exactly that. By combining strategically located distribution centers, regional sales representatives, and distributor-focused support, ONYX delivers the reach of a national manufacturer with the responsiveness of a trusted local partner.
A Coast-to-Coast Distribution Network Designed for Speed
Reliable nationwide floor-care equipment delivery starts with having inventory positioned where customers need it. ONYX supports distributors across the United States through two strategically located distribution operations:
- Huntersville (Charlotte), North Carolina serving the Eastern and Central United States
- Cerritos (Los Angeles), California supporting distributors and customers throughout the Western U.S.
Positioning inventory on both coasts allows ONYX to serve approximately 85%–90% of U.S. delivery locations within two standard less-than-truckload (LTL) transit days.
Delivery times still depend on inventory availability, destination, carrier schedules, and order requirements, but this dual-distribution strategy cuts unnecessary delays and improves responsiveness nationwide.
Benefits of the ONYX distribution network:
Shorter transit times across much of the United States
Improved product availability for Western distributors
Reduced cross-country freight movement
More predictable delivery planning
Faster response to urgent equipment needs
Rather than relying on a single shipping point, ONYX designed its logistics network to keep inventory closer to customers across the country.
Strengthening Support Across the West Coast
The Los Angeles-area distribution center represents a significant investment in ONYX's long-term growth strategy.
Historically, equipment destined for Western states traveled greater distances from East Coast inventory locations. By establishing a distribution center in Southern California, ONYX now stocks machines closer to Western distributors and facility professionals.
This expanded presence:
- Improves inventory availability throughout the Western U.S.
- Reduces shipping distance and transit times
- Supports faster distributor fulfillment
- Better serves organizations operating across multiple states
Local Expertise Backed by National Resources
ONYX complements its logistics network with a nationwide team of independent regional sales representatives who understand their local markets.
Regional representatives assist with:
- Product recommendations
- Application guidance
- Equipment demonstrations
- Distributor sales training
- Joint customer visits
- Opportunity development
- Coordination with ONYX sales, operations, and technical support
This local presence gives distributors access to professionals who understand regional industries, customer expectations, and cleaning applications while still benefiting from the resources of a national manufacturer.
Built Around Distributor Success
ONYX is committed to the distribution channel. ONYX sells exclusively through distribution.
Customers keep purchasing through the distributors they know and trust, while ONYX provides the infrastructure that helps distributors succeed.
That support includes:
- Reliable equipment fulfillment
- Accessible product information
- Live inventory visibility
- Regional sales assistance
- Technical support resources
- Consistent policies and responsive communication
By strengthening distributor capabilities, ONYX helps partners respond faster and more confidently to customer needs.
Supporting Customers Wherever Business Takes Them
Whether operations are in California, Texas, Ohio, North Carolina, or virtually anywhere in between, ONYX keeps investing in the inventory, logistics, and regional support systems needed to serve customers nationwide.
Nationwide capability means more than delivering equipment across the country. It means providing dependable support from product selection and ordering through delivery, startup, training, and ongoing ownership.
Partner with ONYX's Nationwide Support Network
Whether you're looking for faster commercial floor-scrubber distribution, improved support on the West Coast, or a responsive regional partner for commercial cleaning equipment, ONYX is ready to help.
Download our Product Catalog, browse the Parts Shop, submit a Technical Support Request, or book a demo. Together, our nationwide network helps distributors and customers move from equipment needed to equipment delivered—with greater speed, confidence, and support.